Help with cell phone Motorola Krazer?

naturegirl · #1 (**permalink**) 03-04-2009, 07:06 PM

so I have a stupid motorola krazer... I really hate this phone to start with. Back around Christmas time i crack the front screen and tonight it just starts randomly vibrating... Its on vibe and ring... Does this mean that it is broken? Will it be fixable? I dont want to buy another phone because of the cost

i work for att · #2 (**permalink**) 03-04-2009, 11:19 PM

You can call motorola to have them repair it there really isnt any way to estimate the cost they can tell u that the number is 1-866-289-6686. They are open 7am to 10pm cst. Try giving them a call and the moto krazr is a pretty decent phone i would try to get it repaired before throwing it away. Good Luck.

jackielara05 · #3 (**permalink**) 03-05-2009, 11:22 PM

Since your screen is cracked your phone is officially physically damaged so your phone provider will not cover it under warranty and they do not fix phones, your best bet is if you have insurance pay the $50.00 for a replacement, if not check if your eligible for an upgrade to get a discount on a phone, but it does require a 2 yr contract. Or, buy one at walmart/radio shack, etc... or ebay, just make sure its a good seller.