[m_x_c_lover]

I have a Nextel i850 phone that until a few months ago had the ability to get ringtones. Now, whenever I try to go get them it gives me an error saying "Service Error, we are unable to process your request at this time." It does this even when I try and download them directly from the website. I have called customer service 3 times. The first lady told me that I had never downloaded ringtones on my phone (which was not true because I was staring right at them) and that I should just try the web. The second didn't have a clue what was wrong. And the third suggested that I might need to update my credit card info, but supposedly the only way to do that is through Nextel Wallet online, and it gives me the same error message when I try to access Nextel Wallet. This link was supposed to be getting fixed but I don't have too much confidence in that. If I have to I'll call customer service again but I'm getting very frustrated with them and don't want to deal with them if I don't have to.* I CAN'T DOWNLOAD FROM OTHER WEBSITES, NEXTEL PHONES DON'T SUPPORT THEM